Global Shipping Guidance

＜International Shipping＞
1. When you visit this website from outside Japan, the WorldShopping Cart will appear automatically.

2. Add the items you would like to purchase to the WorldShopping Cart.

Simply click “Add to Cart” on the WorldShopping banner to begin your order.

Please note that the cart will only appear for items that can be shipped to your country.

3. You can get a quick estimate International shipment fee using this simulator.
Open Shipping Simulator
Customs duties are not included in the quotation. The final amount of customs duties is determined by customs authorities, and you will be notified by them via the international shipping carrier. We are unable to confirm the exact amount. 
*Free shipping offered on the T・S・O・G official website applies only to deliveries within Japan, including shipping to WorldShopping's warehouse in Japan.
International shipping fees from WorldShopping to your country will be charged separately.

→ For more details, please see the WorldShopping Guide.

＜Fee＞
WorldShopping charges a 10% service fee based on the total product price (which includes the item price and any domestic shipping costs within Japan).

Once your items arrive at the WorldShopping warehouse, you’ll receive a second payment request that includes international shipping, handling, and any other applicable fees (if any).

Total Product Price=(Product Price + Domestic Shipping Fee in Japan).

For more information regarding our fee structure, please see WorldShopping Fees.

＜payment＞
Regarding Overseas Delivery

WorldShopping allows you to shop Japanese websites from abroad. They purchase items on your behalf and ship them directly to your address, wherever you are in the world.

Payment gateway

→ See how it works: WorldShopping Purchase & Delivery Process

＜For International Customers＞
Because WorldShopping acts as a purchasing agent and places the order on your behalf, we are unable to accept cancellations, changes, or returns after your order has been placed.

Please make sure to review product details carefully before proceeding with your order.

→ For more information, visit https://help.worldshopping.global/hc/en-us

＜Regarding Inquiries＞
Our store is partnered with WorldShopping, a proxy shopping service that helps customers outside Japan purchase items from our website.

Please note that we can only respond to inquiries in Japanese.

For questions in other languages, please contact WorldShopping’s customer support directly using the link below. Their multilingual support team will be happy to assist you.

WorldShopping Contact English
WorldShopping Contact (Simplified Chinese)
WorldShopping Contact (Traditional Chinese)
WorldShopping Contact (Korean)